Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Information: Name, email address, phone number, billing address
• Student Information: Child's name, age, grade level, learning preferences
• Payment Information: Credit card details, bank account information (processed securely by our payment processors)
• Account Credentials: Usernames and passwords for our learning platform

Technical Information

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, links clicked, course progress
• Location Data: General geographic location based on IP address

Communication Data

• Customer Support: Emails, chat messages, and other communications
• Feedback: Surveys, reviews, and testimonials

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service: Create accounts, process enrollments, deliver courses
• To improve our Service: Analyze usage patterns, develop new features
• To communicate with you: Send important notices, respond to inquiries
• To process payments: Complete transactions, prevent fraud
• To personalize learning: Tailor content to student's age and skill level
• To ensure safety: Monitor for inappropriate behavior or content
• To comply with legal obligations: Meet regulatory requirements

3. Legal Basis for Processing

We process personal information under the following legal bases:

• Contractual Necessity: To fulfill our obligations to you under our terms of service
• Legitimate Interests: To operate our business and improve our services
• Consent: Where you have given explicit consent for specific processing
• Legal Compliance: When required by applicable laws

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

• Payment processors to complete transactions
• Cloud hosting providers to store data securely
• Communication platforms to send emails and notifications
• Analytics providers to understand usage patterns

Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for all data transmissions
• Secure payment processing with PCI-compliant providers
• Regular security audits and vulnerability testing
• Access controls and authentication mechanisms
• Data minimization and retention policies

While we strive to protect your personal data, no transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Until account deletion request
• Payment records: 7 years for tax and legal compliance
• Course progress data: 3 years after last activity
• Communication records: 2 years
• Backup data: 6 months after deletion

7. Children's Privacy

Our services are designed for children under parental supervision:

• We collect minimal personal data from children
• All child accounts must be created by parents/guardians
• Parents can review, update, or delete their child's information
• We never share children's personal information with third parties for marketing purposes

If we discover that we have collected personal information from a child without parental consent, we will delete that information immediately.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Portability: Receive your data in a structured format
• Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us at privacy@curiouslabacademy.com. We may need to verify your identity before processing certain requests.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: